Privacy Policy

Effective Date: 21 May 2025

At JME Dental, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information - both on our website and when you visit our clinics in Devon Park or Liosban. We are committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

1. Who We Are

JME Dental is a Galway-based dental practice with two locations:

  • Devon Park, Salthill

  • Liosban, Tuam Road

We are the data controller for any personal information you provide.

📧 info@jmedental.ie
📞 Devon Park: 091 520 222
📞 Liosban: 091 762 999

2. Information We Collect

We may collect the following information from you:

a) General Information

  • Full name

  • Date of birth

  • Contact details (email, phone, address)

  • PPS number (for PRSI eligibility checks)

  • Insurance details (if applicable)

b) Medical & Dental Information

  • Dental and medical history

  • Treatment records

  • Digital X-rays, photos, or scans

  • GP or specialist contact details (if relevant)

c) Website & Booking Information

  • IP address and browser data

  • Messages via contact forms or email

  • Booking details through Dentally, our appointment platform

3. Why We Collect This Information

We collect your information in order to:

  • Provide safe, effective dental and facial aesthetic care

  • Manage your appointments and treatment plans

  • Process PRSI claims and insurance paperwork

  • Keep accurate, secure patient records

  • Send appointment confirmations and follow-up reminders

  • With your consent, share relevant updates or promotions

4. Legal Grounds for Processing

We process your data based on:

  • Contract – to provide dental treatment and services

  • Legal obligation – for record-keeping and clinical standards

  • Consent – for optional communications

  • Vital interest – in emergencies or safeguarding situations

5. Sharing Your Information

We only share your data when necessary, including with:

  • Dental labs involved in your treatment

  • Insurance providers (e.g. VHI, Laya, DeCare)

  • Dentally (our secure booking system provider)

  • The Department of Social Protection (for PRSI checks)

  • Medical professionals involved in your care (with consent)

  • Regulatory or legal bodies if required by law

We do not sell your personal data to third parties.

6. How We Protect Your Information

  • All personal data is stored securely, with access restricted to authorised team members.

  • Dentally booking data is stored securely in compliance with GDPR.

  • We use encrypted systems and secure cloud storage for treatment records.

We retain patient records for at least 8 years, in line with Dental Council guidelines and legal requirements.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Request a copy of your data in a portable format

  • File a complaint with the Data Protection Commission at dataprotection.ie

8. Cookies & Website Analytics

Our website (hosted on Squarespace) uses cookies and analytics to improve site performance and user experience. You can manage your cookie preferences in your browser settings.

9. Contact & Changes

If you have any questions or wish to exercise your data rights, please contact us:

📧 info@jmedental.ie
📞 Devon Park: 091 520 222
📞 Liosban: 091 762 999

We may update this Privacy Policy occasionally to reflect new regulations or services. Any changes will be posted here with an updated effective date.